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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Delia Blaso

August 29, 2023

5  out of  5 rating by Delia Blaso
"I'd like to share my awesome experience with Kim! 😃 I went into the office a couple of weeks ago to get quotes for auto, homeowners and umbrella policies. Kim was very amicable and willing to help. She got the quotes ready by the next day and was very accessible to go over the policy terms and make appropriate adjustments in coverage. She even talked to me while she was out of town (although it's not something I expect, I appreciated her eagerness to assist me during her time away)! It's important for me to have an agent that I know I can rely on if I ever have an issue, or to communicate with about my policies. I am confident that Kim would be easily accessible and willing to advocate for me or my family, should the need arise. Her communication has been excellent and she's very friendly and easy to talk to. I highly recommend Kim for your insurance needs!"

Larry Sakellaris

August 28, 2023

5  out of  5 rating by Larry Sakellaris
"I worked with Kim on my auto policies for myself and my 2 kids. She was very professional and gave me the best possible price for my autos, and provided me with a thorough explanation of my options."

Chase 477

June 22, 2023

5  out of  5 rating by Chase 477
"The staff were very friendly and went the extra mile to help me with what i needed"


May 26, 2023

5  out of  5 rating by RNonny1946
"Took their time to answer all my questions. Very helpful and made sure I had exactly what I needed! - Jo Ann"

Melissa Zdenovec

May 26, 2023

5  out of  5 rating by Melissa Zdenovec
"Kim @ Chris McLeod's office did an amazing job for our client! We had a very tight schedule to get our clients insurance in place and also keep the premium at a competitive price & Kim surpassed my expectations! Thank you Kim & I cannot wait to work on the next homebuyer with you!"

Jake Cowart

May 26, 2023

5  out of  5 rating by Jake Cowart
"Cesar and Chris were great! They helped my girlfriend and I access special programs with Rocket Mortgage through their partnership with State Farm and they were wonderful first faces to help us begin our homebuying journey."

Kristin Briese

May 25, 2023

5  out of  5 rating by Kristin Briese
"Have worked with this office professionally and would highly recommend! Great group that really connects and cares about their customers!"

Dan Raddatz

May 10, 2023

5  out of  5 rating by Dan Raddatz
"We moved to Plainfield 15 years ago and had been with State Farm longer that I can remember. It said when you say good bye to your old agent and move to a new agent. We selected Chris McLeod of McLeod Insurance Agency. When in need or have a question and you call your agent you may have Melissa Travis pick up your call or respond to your email. Melissa has been a shining example of what you could expect in a time of need when something occurs related to a claim. Melissa is professional, knowledgeable and effective in what she does to help you in your time of bewilderment after an incident that requires your insurance company."

Kizzy Gildersleeve

March 14, 2023

5  out of  5 rating by Kizzy Gildersleeve
"I visited the McLeod office needing assistance with an accident claim. After explaining the situation to Kim, she went above and beyond to make sure my situation was resolved. I don't know where I would be in this situation without the help of her and the McLeod office. I was not a State Farm insured at the time and even still they helped me abundantly. I would recommend and look forward to teaming up with State Farm on my next car."

Scott Lowell

March 10, 2023

5  out of  5 rating by Scott Lowell
"Excellent Firm, Great Agent, Super Responsive and is easy to work with."

R J Valaski

March 10, 2023

5  out of  5 rating by R J Valaski
"I had a great experience with them looking for new insurance coverage. I worked with Kim who was very helpful, knowledgeable and answered my questions as she explained the provisions of the home and auto insurance. The price of the new policies is way below my old insurance companies with the same coverage. I will and would recommend them to my family and friends."

Dylan Carnes

February 22, 2023

5  out of  5 rating by Dylan Carnes
"Kim has been so helpful and an absolute joy to work with in my process of transitioning from my former insurance company"

William Estrada

February 15, 2023

5  out of  5 rating by William Estrada
"I transferred to State Farm for my Auto insurance needs back in October of 2022. I couldn’t be happier with my decision. Kim is my agent and from the start, she has taken care of me and my mother’s auto insurance needs. She answered all of our questions and got us a much, much lower rate than our previous insurance provider. She is always available to us and I’m sure to all of her clients. My mother had an unexpected auto accident just before New Year, where her parked car was hit by another car. Kim made sure that the entire process was taken care of for us, from start to finish. Everything was set up for us. From finding a body shop that was able to accommodate us earlier, rental car arrangements and everything else in between. Kim feels more of a friend than just an agent and I am very certain that it’s not just me and mother who feels this way. I highly recommend this State Farm office. Everyone who I interacted with their has been nothing but helpful."

Stacy Branson

February 15, 2023

5  out of  5 rating by Stacy Branson
"Chris and his team were amazing to work with! Highly recommend Chris McLeod for your insurance needs!"

Robin Campbell

February 2, 2023

5  out of  5 rating by Robin Campbell
"Cesar Chacon gave us a detailed cost comparison of our coverage options. Thorough and professional service!"

Peggy Owens

January 31, 2023

5  out of  5 rating by Peggy Owens
"I have been with State Farm Insurance for 57 years, so obviously I have been very satisfied with them. Several months ago, Cesar Chacon became my new agent. He recommended some services that I was unaware that they offered. I am so glad, because it gave me peace of mind last week when I had a flat tire. I have always felt secure with State Farm."

Christopher Roman

January 31, 2023

5  out of  5 rating by Christopher Roman
"I have never been sorry to have State Farm. My wife had State Farm when we got married, but now that we found Chris and his office we are never leaving. They are so capable, professional and caring."

Kim K

January 27, 2023

5  out of  5 rating by Kim K
"Took their time to answer all my questions. Helped me understand my coverage. Highly recommended!"

Madalyn Campbell

January 20, 2023

5  out of  5 rating by Madalyn Campbell
"I'm glad I've always had State Farm."

Kim M

January 11, 2023

5  out of  5 rating by Kim M
"Wonderful and knowledgeable staff. Always go above and beyond to help."

Michelle Vaughn

November 25, 2022

5  out of  5 rating by Michelle Vaughn
"I been with State Farm since 1988 left once came right back ."

Diana L

November 22, 2022

5  out of  5 rating by Diana L
"I highly recommend talking to Melissa. She is the best! She explains everything and gets you the best rate hands down."

Sam Drews

November 18, 2022

5  out of  5 rating by Sam Drews
"Love this place!! No insurance better than here:) Best team there is!"

Lili Kallas

November 18, 2022

5  out of  5 rating by Lili Kallas
"This is the best State Farm! Most kind and helpful people."

Greg Robison

November 18, 2022

5  out of  5 rating by Greg Robison
"Let me start by saying that if I could give more than 5 stars to this business, I would. I have been with several different insurance companies over the last 30 years and none compare to the service and attention I've received from Kim and Melissa at this agency. These two absolutely go out of their way to make sure you have the best coverage at the most competitive prices in any situation with one of the most reputable insurance companies out there. Like most people, I'm not a big fan of insurance, but this agency will actually help you and act in your best interest, and Kim and Melissa are among the most knowledgeable consultants I've ever dealt with, and they're funny! Go there, you will not be disappointed."