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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave

September 19, 2025

5  out of  5
rating by Dave
"Melissa Travis is just the best person I have worked with. Fantastic, friendly, thorough, service."
We responded:
"Thank you for your review, Dave! I'm happy to hear that Melissa provided you with fantastic and friendly service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Aaron McNeal

September 18, 2025

5  out of  5
rating by Aaron McNeal
"Exceptional Service from Melissa - True Ownership and Persistence! I cannot recommend Melissa highly enough. When we faced a challenging sewer backup claim situation, Melissa went above and beyond to ensure we were properly covered. Her ownership of the issue and unwavering persistence made all the difference. What stood out most was how Melissa took personal responsibility for resolving our coverage concerns. She didn’t just hand us off to someone else or give us the runaround - she stayed with us through the entire process and fought to make sure we got the coverage we deserved. Her dedication and follow-through turned what could have been a stressful insurance nightmare into a positive experience. It’s rare to find an agent who truly cares about their clients’ outcomes like Melissa does. If you’re looking for a State Farm agent who will actually advocate for you and take ownership of your concerns, look no further than Melissa. She’s the kind of professional you want in your corner when you need insurance to work for you. Thank you, Melissa, for your outstanding service!"
We responded:
"Thank you, Aaron, for sharing your experience! I'm delighted to hear about the exceptional service Melissa provided during your challenging situation. Her dedication and commitment to ensuring you were properly covered truly reflect our office's values. We’re grateful to have her on our team and are always here to support you with any future needs. Let us know if there's anything else we can assist you with!"
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Lisa Cook

September 18, 2025

5  out of  5
rating by Lisa Cook
"I cant say enough good things about Chris McLeod & his agency. As an employee AND as an insured, the pricing is great and the customer service provided to each and everyone is above and beyond."
We responded:
"Lisa, thank you for your wonderful feedback! I'm happy to know that both as an employee and a customer, you've had such a positive experience with our office. It's a blessing having you on my team and I look forward to your continued growth and excellence!"
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paulette zambrano

September 18, 2025

4  out of  5
rating by paulette zambrano
"Lisa from Statefarm was great!! I was looking for a new quote and she was so pleasent over the phone! She talked through everything and explained everything so easily so that it made sense. Although I did not actually get the new quote I really did enjoy the customer service she provided!"
We responded:
"Thank you for your feedback, Paulette! I'm glad to hear that Lisa provided such a pleasant experience and made everything clear for you. Even though you didn't end up with a new policy, it's wonderful to know you appreciated the service. If you have any more questions or need assistance in the future, feel free to reach out!"
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Sam Noel

September 13, 2025

5  out of  5
rating by Sam Noel
"Great with helping and understanding my quote officially with State Farm because of his help"
We responded:
"Thank you, Sam! I'm happy to know that you found the assistance with your quote helpful and clear. Our office is committed to providing the best service possible. Let us know if there's anything else we can do for you!"
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Joyce Stumbo

September 4, 2025

5  out of  5
rating by Joyce Stumbo
"Alex was very helpful with guiding me thru the process. Was very professional. I am very pleased he is my agent."
We responded:
"Thank you for your review, Joyce! I'm happy to hear that Alex provided you with professional and helpful guidance. We appreciate your trust and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Ally Kaye

September 4, 2025

5  out of  5
rating by Ally Kaye
"Alex was a pleasure to work with and was very helpful in answering all of my questions. He was able to get me set up and saving money and I appreciate it!"
We responded:
"Thank you for your review, Ally! I'm happy to hear that Alex was able to assist you effectively and help you save money. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
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Cara Sortino

August 21, 2025

5  out of  5
rating by Cara Sortino
"Melissa was incredibly knowledgable and helpful providing clear, quick answers to my questions."
We responded:
"Cara, thank you for your review! I'm happy to hear that Melissa was able to assist you with her knowledge and quick responses. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
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Kris

August 17, 2025

5  out of  5
rating by Kris
"Lisa was great answered all my questions did a great job following up. Helping me In all ways. Very nice very knowledgeable"
We responded:
"Thank you for your review, Kris! I'm happy to hear that Lisa was able to assist you effectively and provide the support you needed. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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ADP

August 6, 2025

5  out of  5
rating by ADP
"Lisa has been very helpful and responsive to all of my questions."
We responded:
"Thank you for your feedback! I'm happy to hear that Lisa has been helpful and responsive to your questions. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
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Kathleen Ruscitti

August 3, 2025

5  out of  5
rating by Kathleen Ruscitti
"Every single time I call with a question or problem, I get a quick, accurate response from very nice staff members! Great customer service from this agency. EDIT 8/2025 I recently had an accident and started working with Kim. From the start, she has been caring, professional, and simply outstanding to work with! Taking a very stressful situation, to an 'I can breathe a little now' situation. Every interaction has been detailed and kind. It’s clear that Kim genuinely cares about her clients and takes pride in the quality of her work. That rarely happens now. Thank you Kim, for going above and beyond. We are gracious and truly appreciate your support."
We responded:
"Thank you so much Kathy. It's truly a pleasure taking care of you and your family. We appreciate your loyalty to my team and to State Farm. Please let me know if there is anything else we can do for you. Take care."
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Maya Vaknin

August 3, 2025

5  out of  5
rating by Maya Vaknin
"Kim from State Farm is truly one of a kind! From the moment I reached out, Kim went above and beyond to make sure I understood all of my options and felt completely confident in my coverage. She’s incredibly knowledgeable, responsive, and genuinely cares about her clients—not just as customers, but as people. I’ve never felt rushed or pressured, just supported every step of the way. Whether I had a quick question or needed help navigating a more complicated situation, Kim made the process smooth and stress-free. She’s professional, patient, and has a way of turning confusing insurance jargon into something clear and simple. I can’t recommend her enough! If you’re looking for someone who’s honest, reliable, and genuinely wants the best for you—Kim is it. State Farm is lucky to have her, and so am I!"
We responded:
"Thank you so much, Maya! I'm delighted to hear about your positive experience with Kim. She truly is dedicated to providing exceptional service and making sure our customers feel supported and informed. Your kind words about her professionalism and care mean a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Jeet Patel

August 3, 2025

5  out of  5
rating by Jeet Patel
"Kim was amazing to work with! She helped me get insurance for my fiancée’s ring and made the entire process super smooth. She was extremely responsive, kind, and professional every step of the way. Couldn’t have asked for a better experience highly recommend!"
We responded:
"Thank you, Jeet! I'm happy to hear that Kim provided such a smooth and professional experience while helping with your fiancée’s ring insurance. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Madi Wright

August 1, 2025

5  out of  5
rating by Madi Wright
"Kim went above and beyond to help me with a complex issue! Very polite, professional and prompt. Highly recommend Kim and this office!"
We responded:
"I"m so glad that Kim was able to help you Madi. Her expertise and experience are invaluable to the team. Please let me know if you need anything else moving forward. Thanks again!"
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Taylor Waybright

August 1, 2025

5  out of  5
rating by Taylor Waybright
"Great office. Ask for Kim!"
We responded:
"Thank you for the review Taylor. Kim is the best! We appreciate your business and are here for anything you need! Thanks again!"
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Douglas M.

July 28, 2025

5  out of  5
rating by Douglas M.
"Account Manager Kim Mirenda is exceptional. In May 2025 a storm came through our area and debris from the storm cracked the windshield on our EV. It wasn't until June 2025 that I followed up on the claim and found out that it was stuck in limbo. Kim answered my call and made sure that it was a top priority at State Farm to process. She also communicated with the car dealership and talked to the Service Department to make sure they knew to State Farm was covering expenses. I have had a few different insurance agents from different companies in the past, but only State Farm has been 100% involved with me in resolving my claims. Kim Mirenda is the best."
We responded:
"Thank you for your review, Douglas! I'm happy to hear that Kim provided exceptional service and ensured your claim was handled efficiently. It's great to know that our team's dedication made a difference for you. If you ever need anything else, feel free to reach out!"
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Ken Hill

July 10, 2025

5  out of  5
rating by Ken Hill
"Hi Kim, I am lost for words to express myself appropriate for what you have done for me in getting both my auto and home State Farm policies written and transferred so seamlessly. The financial savings are enough to worship you for the wonderful work that you do. I can't say thank you enough, and I hope that I can repay you in some way in the future. I should have done this many years ago. I look forward to working with you and State Farm for many years to come. Thanks again! Ken"
We responded:
"Thank you for your kind words, Ken! I'm really happy to hear that you had such a positive experience with your policies. It's fantastic to know that the transition was smooth and beneficial for you. I'm here for any questions or assistance you might need in the future. Thanks for choosing us!"
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Jeremy Andrews

July 10, 2025

5  out of  5
rating by Jeremy Andrews
"Tricia, Melissa, and Lisa have been a pleasure to work with. Check out Chris' bio on his State Farm website too...some real thought and care was put into it...you don't see enough of that elsewhere... impressive!"
We responded:
"Thanks so much for the kind words Jeremy. It means a lot when a person comments on another's story. We talk a lot at State Farm as Agents about our "Why". Why we do this for a career. I wanted my customers to know my story and the motivation behind what I and my team members do daily. I'm glad that you are being taken care of the right way and we are always here when you need us! Thank you again! "
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Diana Watts

June 19, 2025

5  out of  5
rating by Diana Watts
"Spoke with Lisa regarding life insurance quotes. Lisa was very professional and patiently answered my many questions. I highly recommend giving Lisa a call!"
We responded:
"Thank you for your review, Diana! I'm happy to hear that Lisa provided you with professional and patient service while discussing quotes. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chris Hunigan

June 5, 2025

5  out of  5
rating by Chris Hunigan
"Working with Chris McLeod and State Farm has been an incredible experience! Lisa has been outstanding and her attention to detail and level of service I received is top notch. I said to Lisa that this was best experience I've ever had while shopping for insurance. Her communication is responsive and very thorough and transparent. They also provide great recommendations regarding policies and coverages. I highly recommend you consider Chris McLeod-State Farm and speak to Lisa before committing to any insurance company! Thanks."
We responded:
"Thank you for the wonderful review and sentiment Chris. Lisa is a truly talented and efficient team member and I am blessed to have her. Thank you again and please do not hesitate to reach out with any questions or concerns. "
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Richard Kiedro

May 21, 2025

5  out of  5
rating by Richard Kiedro
"Working with this office, specifically agent Lisa, has been an amazing experience! Lisa was very professional, knowledgeable, and sooo easy to work with. She handled everything over the phone for me, and I had to do little to no work. Lisa was able to save me a good deal of monthly on both my auto and home insurance. I was with the Emu company before, and it was impossible to talk to a real person. I'm looking forward to having someone as professional as Lisa to call if I need anything. Thank you again!"
We responded:
"Thank you for sharing your experience, Richard! We're delighted our team could provide such professional and efficient support for your auto and home coverage needs. Helping customers transition smoothly while feeling fully supported is what we strive for, and we're grateful you took the time to recognize this effort. We appreciate you choosing us and look forward to being your reliable resource for any future needs."
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Amy Morris

May 21, 2025

5  out of  5
rating by Amy Morris
"We were looking to find cheaper rates and Lisa did that for us!! So happy with the service we received and how easy she made it. Great customer service and quick response time."
We responded:
"Thank you, Amy, for sharing your experience! I'm glad Lisa was able to assist you in finding more suitable rates and making the process smooth. It's wonderful to know you appreciated the quick response and customer service. If you need further assistance, feel free to reach out!"
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Claudia Rocio

May 21, 2025

5  out of  5
rating by Claudia Rocio
"Want to thank Lisa for help in finding me better coverage at a cheaper rate"
We responded:
"Thank you so much for the rating Claudia. We always strive to make sure our customers are satisfied with their coverage and the price. Lisa specializes in analyzing each person's situation and matching a plan that makes sense. Please let me know if there is anything else with which we can assist! "
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Davie Parker

May 3, 2025

5  out of  5
rating by Davie Parker
"Great customer service very very very helpful services."
We responded:
"Thank you so much Davie for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and support. Your feedback motivates us to continue providing the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon! Warm regards, Chris McLeod"
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Trippaholic

April 29, 2025

5  out of  5
rating by Trippaholic
"Kim was amazing! Very helpful and knowledgeable!!"
We responded:
"Thank you so much for your feedback! I'm delighted to hear that Kim was able to assist you effectively. Her knowledge and helpfulness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."