
State Farm® Insurance Agent Chris McLeod
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Hunigan
June 5, 2025
"Working with Chris McLeod and State Farm has been an incredible experience! Lisa has been outstanding and her attention to detail and level of service I received is top notch. I said to Lisa that this was best experience I've ever had while shopping for insurance. Her communication is responsive and very thorough and transparent. They also provide great recommendations regarding policies and coverages. I highly recommend you consider Chris McLeod-State Farm and speak to Lisa before committing to any insurance company! Thanks."
"Thank you for the wonderful review and sentiment Chris. Lisa is a truly talented and efficient team member and I am blessed to have her. Thank you again and please do not hesitate to reach out with any questions or concerns. "
Richard Kiedro
May 21, 2025
"Working with this office, specifically agent Lisa, has been an amazing experience! Lisa was very professional, knowledgeable, and sooo easy to work with. She handled everything over the phone for me, and I had to do little to no work. Lisa was able to save me a good deal of monthly on both my auto and home insurance. I was with the Emu company before, and it was impossible to talk to a real person. I'm looking forward to having someone as professional as Lisa to call if I need anything. Thank you again!"
"Thank you for sharing your experience, Richard! We're delighted our team could provide such professional and efficient support for your auto and home coverage needs. Helping customers transition smoothly while feeling fully supported is what we strive for, and we're grateful you took the time to recognize this effort. We appreciate you choosing us and look forward to being your reliable resource for any future needs."
Amy Morris
May 21, 2025
"We were looking to find cheaper rates and Lisa did that for us!! So happy with the service we received and how easy she made it. Great customer service and quick response time."
"Thank you, Amy, for sharing your experience! I'm glad Lisa was able to assist you in finding more suitable rates and making the process smooth. It's wonderful to know you appreciated the quick response and customer service. If you need further assistance, feel free to reach out!"
Claudia Rocio
May 21, 2025
"Want to thank Lisa for help in finding me better coverage at a cheaper rate"
"Thank you so much for the rating Claudia. We always strive to make sure our customers are satisfied with their coverage and the price. Lisa specializes in analyzing each person's situation and matching a plan that makes sense. Please let me know if there is anything else with which we can assist! "
Davie Parker
May 3, 2025
"Great customer service very very very helpful services."
"Thank you so much Davie for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and support. Your feedback motivates us to continue providing the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon! Warm regards, Chris McLeod"
Trippaholic
April 29, 2025
"Kim was amazing! Very helpful and knowledgeable!!"
"Thank you so much for your feedback! I'm delighted to hear that Kim was able to assist you effectively. Her knowledge and helpfulness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Rob Teal
April 29, 2025
"Kim is the best! Highly recommend"
"Thank you, Rob! I'm glad to hear that Kim made such a positive impact. We appreciate your recommendation and are here to help with any insurance needs you may have. Feel free to reach out anytime!"
Doug Woeste
April 8, 2025
"The staff at this location are more than amazing. They are very friendly and will bend over backwards to get you what you need."
"Thank you, Doug, for your wonderful feedback! I'm glad to hear that our team has been friendly and accommodating in meeting your needs. We truly appreciate your kind words!"
Drake Churchill-Dahlstrom
February 28, 2025
"Melissa helped me get a quote for my car, and the staff was super professional and friendly."
"Thank you for the kind words and wonderful review Drake. Melissa is a superstar on my team and I am blessed to have her. Please let us know if you we do anything going further to assist with your insurance and financial program. "
rrain21
January 29, 2025
"Getting a quote and comparing insurance today was so easy. I can’t believe I waited so long to do such a simple task. I talked with Trisha today regarding my car insurance. She had me floored with how much she can save me on my car insurance from what I have been paying. I really appreciated her professionalism, and quickly responded back to me with updates as I found the pertinent information she needed to give me a quote. I was with my last company nearly 20 years (so much for loyalty). I am recommending Trisha to all my friends and family now. No one should be overpaying for insurance. Let her help you too. Just give her a call. Thank you Trisha for helping me! I appreciate you so much."
"Thank you for sharing your experience! I'm glad to hear that Trisha was able to assist you with your car insurance needs and provide such significant savings. Her professionalism and prompt communication truly make a difference. We appreciate your recommendation and are here to help with any future insurance needs. Feel free to reach out anytime!"
Paula Page
January 22, 2025
"Kim Mirenda is extremely knowledgeable in every aspect of home/auto insurance. She answers all of my questions with confident expertise and provides alternatives for my best interest when needed!"
"Thank you, Paula, for sharing your experience! I'm delighted to know that Kim's expertise in insurance has been so valuable to you. Her ability to provide clear answers and thoughtful alternatives is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Bruna Prestes
January 22, 2025
"Wonderful experience with Kim. Great voice and very helpful. She made the experience very easy for me. Would most definitely recommend her."
"Bruna, I'm happy you had a wonderful experience with Kim! Her helpful nature and great communication skills truly make a difference. Thank you for recommending her, and if you need any further assistance, feel free to reach out to our office."
Trisha Novak
January 21, 2025
"The team goes above and beyond for all of their customers. Highly recommend this office for all your insurance needs!"
"Thank you, Trisha, for your wonderful recommendation! I'm happy to know that our team consistently goes above and beyond for our customers. Your support means a lot to us. "
Sudharsan Raman
May 16, 2024
"Wonderful service. They’re always very helpful and thorough about all the options with any insurance claim. I’ve been a customer for several years."
"Sudharsan, we're thrilled you've been a satisfied customer for several years! Our team is pleased to provide you with thorough and helpful service for all your insurance needs. Thank you for recognizing our commitment to excellence! - Chris McLeod "
Justin Sanghani
March 12, 2024
"Highly, highly recommend working with this State Farm location for all of your insurance needs. Kim is absolutely amazing and has tons of knowledge about everything insurance related. Chris is also a great guy and can answer any questions when needed. Do not hesitate to take your business here, you will not be disappointed."
"Justin, we are thrilled to hear about your positive experience with Kim and I at our State Farm office. We are dedicated to providing knowledgeable and exceptional service to all our clients. Thank you for recommending us for insurance needs. We appreciate your kind words and look forward to continuing to assist you. - Chris McLeod - State Farm Insurance Agent, Plainfield, IL"
Lia Sakellaris
February 29, 2024
"Been with this branch for 3 years. Kim has been my agent the whole time and I have had great experiences. Love this office."
"Thanks so much for the amazing review Lia. Kim is wonderful member of my team and a godsend for our customers. Appreciate the vote of confidence and please don't hesitate to let us know if you have any questions or concerns about your insurance and financial program. "
Daniel Owens
January 15, 2024
"Love the people have always ready to help answer my questions"
"Thanks Dan. It’s a pleasure to have you as a loyal long time customer. Please let me know if there is anything I or the team can do to help in the future. Enjoy your weekend!"
Ecuador Fly Fishing Tours Inc
December 14, 2023
"I’ve had insurance with this branch for years now, lately there has been a lot of turnover and a few people have helped me. After few years without any problems, now I had a few late charges on my account that was on outopay since the beginning. I called about the issue and it took over a month to get help, if we can call it like that. I was forced to change my CC because it was compromised. I called and add my new CC so it can be in file, I explained the situation and I thought I did everything on my end to minimize any mistakes on my end. To find out that in some point the system tried to take my payment from the bad CC that supposed to be deleted but it wasn’t. Creating 2 months of no payments $50 in late fees and almost my policy to be canceled. When I found out about the incident I call immediately and took care of the payment but it has taken over a month to provide resolution for the late fees. The resolution was “no we can’t do anything about it” and “now I’m moving to my next call” “we can sit all day and talk about it, we can’t help you” very disappointing I’ll be looking for another branch to do business with."
"Mr. Guevara. Thank you for contacting us in regards to your billing concerns. I apologize for the delay in my response to you as it took some investigating to determine if “Ecuador Flying Fish Tours Inc.” is your identifier. If this is not Javier Guevara, please feel free to reach out to me directly at my office so I can address your situation personally. The late charges on your account were due to your automatic debit being declined to the credit card you requested be used in both situations you describe. The State Farm billing department attempted to retrieve payment for your auto and renters policy and the payment was declined both times. Unfortunately, this generates a late fee due to the declination. This charge is applied by the State Farm billing department, not from my office or any of my team members. We used the credit card information given to us on both occasions in order to try to assist and I do apologize for the inconvenience. However, I believe that this may be an issue to be taken up with your financial institution. Again, I can appreciate your frustration and if you feel that being with another agency is your only solution, I will be happy to give you a list of all the State Farm Agencies in your area that are also qualified to help you and move your policies to that office. As always, thank you for allowing me and my team to be of service."
Cesar Chacon
November 16, 2023
"I wanted to praise both Kim and most especially Melissa at the Chris McLeod State Farm Agency. Both sincerely care about helping clients, treating people well and going the extra mile for each and every person under their care because of their kindness and integrity. I have complete faith that they will continue that way throughout their careers at State Farm and as human beings. Ask for them by name. They are good souls."
"I couldn't agree more Cesar. Melissa and Kim have always been amazingly committed team members who always do what is necessary to assist the customer. When asked, they have always met and, more importantly, exceeded my expectations as their leader. Their commitment to helping me and State Farm be successful is evident every single day. Thanks again. "
E G
November 6, 2023
"I had to find a new insurance carrier due to my prior company substantially increasing the price. I spoke with Kim Mirenda and she was very communicative. She pulled my current policies and got me similar coverage at a much lower price! I was very happy with the service. She made sure to start the policies when I needed so there was enough overlap between my prior one and the new one."
"Thank you very much for the 5 Star Review. Kim is an amazing team member and puts our customers and their needs first everytime. She is a blessing to have on my team and so glad that she took care of you. Please do not hesitate to reach out if you have any questions or concerns. Thanks again! Chris. "
Corey Lage
October 27, 2023
"He made my office visit quick and easy."
"Thanks for the 5 star review Corey. We really apppreciate it and your loyalty to the office. My team is integral to our success. Please let us know if you need anything additional. Take care!"
James Doran
October 26, 2023
"I have had McLeod State Farm Insurance as my home, auto and liability agent for almost 20 years. I have consistently received outstanding service over the entire period that I have been with McLeod. The agent I currently work with, Melissa Travis is no exception, she is incredibly nice, professional and responsive."
"James, thank you so much for sharing your wonderful experience with Melissa and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
James Richards
October 26, 2023
"These are the best people to work with, understanding the needs of their clients. The office manager is outstanding and very professional in her duties. I would recommend this agency to anyone looking to purchase products for their Insurance needs. I hope to be a life-long customer of this company."
"James, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
KRISHNA PATEL
October 25, 2023
"Excellent service and great customer service. I’ve been with state farm for long time they have never disappointed me. People are very friendly and helpful always willing to help with excellent coverages. I recommend Kim, she is an exceptional person, very friendly and very helpful, and very trustworthy and she is very caring for her customers, such genuine person. I’ve even had my family members switch to State Farm because of their reliable service."
"Hiren, thank you so much for your wonderful review. Kim is a blessing to have on my team and I am so happy to have you and all of your family members as customers. Whatever you need from us, please do not hesitate. It's so very humbling to receive and accolade like this. Thank you again for allowing us to be of service! "
AK
October 25, 2023
"Will never go anywhere else. Kim was great to work with! Very personable, professional, and helped me get the best rates possible."
"Amelia, thank you for taking the time out of your day to leave us a review! We love hearing about how Kim provided a wonderful insurance experience for you. Our office loves being your good neighbor! Please feel free to let us know if we can be of any further assistance. "