
State Farm® Insurance Agent Chris McLeod
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Drake Churchill-Dahlstrom
February 28, 2025
"Melissa helped me get a quote for my car, and the staff was super professional and friendly."
"Thank you for the kind words and wonderful review Drake. Melissa is a superstar on my team and I am blessed to have her. Please let us know if you we do anything going further to assist with your insurance and financial program. "
rrain21
January 29, 2025
"Getting a quote and comparing insurance today was so easy. I can’t believe I waited so long to do such a simple task. I talked with Trisha today regarding my car insurance. She had me floored with how much she can save me on my car insurance from what I have been paying. I really appreciated her professionalism, and quickly responded back to me with updates as I found the pertinent information she needed to give me a quote. I was with my last company nearly 20 years (so much for loyalty). I am recommending Trisha to all my friends and family now. No one should be overpaying for insurance. Let her help you too. Just give her a call. Thank you Trisha for helping me! I appreciate you so much."
"Thank you for sharing your experience! I'm glad to hear that Trisha was able to assist you with your car insurance needs and provide such significant savings. Her professionalism and prompt communication truly make a difference. We appreciate your recommendation and are here to help with any future insurance needs. Feel free to reach out anytime!"
Paula Page
January 22, 2025
"Kim Mirenda is extremely knowledgeable in every aspect of home/auto insurance. She answers all of my questions with confident expertise and provides alternatives for my best interest when needed!"
"Thank you, Paula, for sharing your experience! I'm delighted to know that Kim's expertise in insurance has been so valuable to you. Her ability to provide clear answers and thoughtful alternatives is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Bruna Prestes
January 22, 2025
"Wonderful experience with Kim. Great voice and very helpful. She made the experience very easy for me. Would most definitely recommend her."
"Bruna, I'm happy you had a wonderful experience with Kim! Her helpful nature and great communication skills truly make a difference. Thank you for recommending her, and if you need any further assistance, feel free to reach out to our office."
Trisha Novak
January 21, 2025
"The team goes above and beyond for all of their customers. Highly recommend this office for all your insurance needs!"
"Thank you, Trisha, for your wonderful recommendation! I'm happy to know that our team consistently goes above and beyond for our customers. Your support means a lot to us. "
Sudharsan Raman
May 16, 2024
"Wonderful service. They’re always very helpful and thorough about all the options with any insurance claim. I’ve been a customer for several years."
"Sudharsan, we're thrilled you've been a satisfied customer for several years! Our team is pleased to provide you with thorough and helpful service for all your insurance needs. Thank you for recognizing our commitment to excellence! - Chris McLeod "
Justin Sanghani
March 12, 2024
"Highly, highly recommend working with this State Farm location for all of your insurance needs. Kim is absolutely amazing and has tons of knowledge about everything insurance related. Chris is also a great guy and can answer any questions when needed. Do not hesitate to take your business here, you will not be disappointed."
"Justin, we are thrilled to hear about your positive experience with Kim and I at our State Farm office. We are dedicated to providing knowledgeable and exceptional service to all our clients. Thank you for recommending us for insurance needs. We appreciate your kind words and look forward to continuing to assist you. - Chris McLeod - State Farm Insurance Agent, Plainfield, IL"
Lia Sakellaris
February 29, 2024
"Been with this branch for 3 years. Kim has been my agent the whole time and I have had great experiences. Love this office."
"Thanks so much for the amazing review Lia. Kim is wonderful member of my team and a godsend for our customers. Appreciate the vote of confidence and please don't hesitate to let us know if you have any questions or concerns about your insurance and financial program. "
Daniel Owens
January 15, 2024
"Love the people have always ready to help answer my questions"
"Thanks Dan. It’s a pleasure to have you as a loyal long time customer. Please let me know if there is anything I or the team can do to help in the future. Enjoy your weekend!"
Ecuador Fly Fishing Tours Inc
December 14, 2023
"I’ve had insurance with this branch for years now, lately there has been a lot of turnover and a few people have helped me. After few years without any problems, now I had a few late charges on my account that was on outopay since the beginning. I called about the issue and it took over a month to get help, if we can call it like that. I was forced to change my CC because it was compromised. I called and add my new CC so it can be in file, I explained the situation and I thought I did everything on my end to minimize any mistakes on my end. To find out that in some point the system tried to take my payment from the bad CC that supposed to be deleted but it wasn’t. Creating 2 months of no payments $50 in late fees and almost my policy to be canceled. When I found out about the incident I call immediately and took care of the payment but it has taken over a month to provide resolution for the late fees. The resolution was “no we can’t do anything about it” and “now I’m moving to my next call” “we can sit all day and talk about it, we can’t help you” very disappointing I’ll be looking for another branch to do business with."
"Mr. Guevara. Thank you for contacting us in regards to your billing concerns. I apologize for the delay in my response to you as it took some investigating to determine if “Ecuador Flying Fish Tours Inc.” is your identifier. If this is not Javier Guevara, please feel free to reach out to me directly at my office so I can address your situation personally. The late charges on your account were due to your automatic debit being declined to the credit card you requested be used in both situations you describe. The State Farm billing department attempted to retrieve payment for your auto and renters policy and the payment was declined both times. Unfortunately, this generates a late fee due to the declination. This charge is applied by the State Farm billing department, not from my office or any of my team members. We used the credit card information given to us on both occasions in order to try to assist and I do apologize for the inconvenience. However, I believe that this may be an issue to be taken up with your financial institution. Again, I can appreciate your frustration and if you feel that being with another agency is your only solution, I will be happy to give you a list of all the State Farm Agencies in your area that are also qualified to help you and move your policies to that office. As always, thank you for allowing me and my team to be of service."
Cesar Chacon
November 16, 2023
"I wanted to praise both Kim and most especially Melissa at the Chris McLeod State Farm Agency. Both sincerely care about helping clients, treating people well and going the extra mile for each and every person under their care because of their kindness and integrity. I have complete faith that they will continue that way throughout their careers at State Farm and as human beings. Ask for them by name. They are good souls."
"I couldn't agree more Cesar. Melissa and Kim have always been amazingly committed team members who always do what is necessary to assist the customer. When asked, they have always met and, more importantly, exceeded my expectations as their leader. Their commitment to helping me and State Farm be successful is evident every single day. Thanks again. "
E G
November 6, 2023
"I had to find a new insurance carrier due to my prior company substantially increasing the price. I spoke with Kim Mirenda and she was very communicative. She pulled my current policies and got me similar coverage at a much lower price! I was very happy with the service. She made sure to start the policies when I needed so there was enough overlap between my prior one and the new one."
"Thank you very much for the 5 Star Review. Kim is an amazing team member and puts our customers and their needs first everytime. She is a blessing to have on my team and so glad that she took care of you. Please do not hesitate to reach out if you have any questions or concerns. Thanks again! Chris. "
Corey Lage
October 27, 2023
"He made my office visit quick and easy."
"Thanks for the 5 star review Corey. We really apppreciate it and your loyalty to the office. My team is integral to our success. Please let us know if you need anything additional. Take care!"
James Doran
October 26, 2023
"I have had McLeod State Farm Insurance as my home, auto and liability agent for almost 20 years. I have consistently received outstanding service over the entire period that I have been with McLeod. The agent I currently work with, Melissa Travis is no exception, she is incredibly nice, professional and responsive."
"James, thank you so much for sharing your wonderful experience with Melissa and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
James Richards
October 26, 2023
"These are the best people to work with, understanding the needs of their clients. The office manager is outstanding and very professional in her duties. I would recommend this agency to anyone looking to purchase products for their Insurance needs. I hope to be a life-long customer of this company."
"James, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
KRISHNA PATEL
October 25, 2023
"Excellent service and great customer service. I’ve been with state farm for long time they have never disappointed me. People are very friendly and helpful always willing to help with excellent coverages. I recommend Kim, she is an exceptional person, very friendly and very helpful, and very trustworthy and she is very caring for her customers, such genuine person. I’ve even had my family members switch to State Farm because of their reliable service."
"Hiren, thank you so much for your wonderful review. Kim is a blessing to have on my team and I am so happy to have you and all of your family members as customers. Whatever you need from us, please do not hesitate. It's so very humbling to receive and accolade like this. Thank you again for allowing us to be of service! "
Amelia Kuncis
October 25, 2023
"Will never go anywhere else. Kim was great to work with! Very personable, professional, and helped me get the best rates possible."
"Amelia, thank you for taking the time out of your day to leave us a review! We love hearing about how Kim provided a wonderful insurance experience for you. Our office loves being your good neighbor! Please feel free to let us know if we can be of any further assistance. "
Bob Orr
October 13, 2023
"Cesar was very helpful in resolving my problem."
"Thanks Bob. We appreciate your review and your loyalty to State Farm and our office. Please let me know if you need anything else or have any additional questions. Have a wonderful weekend!"
ChiElbs Chicago
October 3, 2023
"My family has been with State Farm for 65 years. They've always taken care us promptly. Prices are competitive. Agents are friendly and responsive. Melissa and Aaron are fantastic."
"Thank you for the kind words and letting me know. Aaron and Melissa are wonderful members of my team. Their knowledge and responsiveness are key reasons why we are a successful agency. Appreciate the review!"
Delia Blaso
August 29, 2023
"I'd like to share my awesome experience with Kim! 😃 I went into the office a couple of weeks ago to get quotes for auto, homeowners and umbrella policies. Kim was very amicable and willing to help. She got the quotes ready by the next day and was very accessible to go over the policy terms and make appropriate adjustments in coverage. She even talked to me while she was out of town (although it's not something I expect, I appreciated her eagerness to assist me during her time away)! It's important for me to have an agent that I know I can rely on if I ever have an issue, or to communicate with about my policies. I am confident that Kim would be easily accessible and willing to advocate for me or my family, should the need arise. Her communication has been excellent and she's very friendly and easy to talk to. I highly recommend Kim for your insurance needs!"
"Thank you, Delia, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members like Kim, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs! Please do not hesitate to contact us if you have any questions or concerns in the future."
Larry Sakellaris
August 28, 2023
"I worked with Kim on my auto policies for myself and my 2 kids. She was very professional and gave me the best possible price for my autos, and provided me with a thorough explanation of my options."
"Thank you so much for the kinds words and the 5 star review Larry. Kim is a critical member of my team and her knowledge and attention to detail help separate my office from the competition. Thank you again and please let me know if there is anything else with which we can assist!"
RNonny1946
May 26, 2023
"Took their time to answer all my questions. Very helpful and made sure I had exactly what I needed! - Jo Ann"
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Melissa Zdenovec
May 26, 2023
"Kim @ Chris McLeod's office did an amazing job for our client! We had a very tight schedule to get our clients insurance in place and also keep the premium at a competitive price & Kim surpassed my expectations! Thank you Kim & I cannot wait to work on the next homebuyer with you!"
"Thank you, Melissa, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kim, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jake Cowart
May 26, 2023
"Cesar and Chris were great! They helped my girlfriend and I access special programs with Rocket Mortgage through their partnership with State Farm and they were wonderful first faces to help us begin our homebuying journey."
"Jake, we’re so glad to hear how Cesar was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well we were able to assist you. Thank you for choosing us as your insurance provider!"
Kristin Briese
May 25, 2023
"Have worked with this office professionally and would highly recommend! Great group that really connects and cares about their customers!"
"Thanks so much for the kind words and review Kristin. I am truly blessed to have such an awesome team. Thank you also for your loyalty to State Farm and to our office. It is a privilege taking care of you!"